FAQ
Questions, answered.
Everything you might want to know before you begin — and a few things worth knowing after. Still curious? Just ask Astro Ratan.
Getting started & how it works
What is Astro Ratan?
Is this a real astrologer or just generic horoscopes?
How does it personalise the guidance?
Do I use it on WhatsApp or the web?
What birth details do I need, and can I change them later?
Can I add family profiles?
How Astro Ratan compares
How is Astro Ratan different from free AI astrology like ChatGPT or Gemini?
How is it different from per-minute astrologer apps?
Which Vedic system and ayanamsa does Astro Ratan use?
Do I need my exact birth time?
Can I talk to Astro Ratan in Hindi?
Trial, plans & billing
What's included in the trial?
What does Premium include?
How much does it cost?
Will I be charged per minute or per message?
How do I pay, and does it renew automatically?
Can I build my own plan?
Is a custom plan cheaper than Starter, Essential or Premium?
Do I still get the reports on a custom plan?
How do family members work on a custom plan?
Can I change my numbers later?
Do my unused questions carry over to next month?
Can a custom plan renew automatically?
Cancellation & refunds
Can I cancel anytime?
What happens to my access after I cancel?
Do you offer refunds?
Privacy, data & trust
Is my conversation private?
What do you do with my birth data — can I delete it?
Are my payment details safe?
Who runs Astro Ratan?
Philosophy & expectations
How accurate is it?
Is this fixed fate, or guidance?
Is it tied to a religion, or a substitute for professional advice?
Still have a question?
The best way to find out is to ask. Begin a reading, or message us — we reply within 24 hours.
