Legal

Shipping & Delivery Policy

Astro Ratan is a digital service — delivered instantly, with nothing physical to ship. Here is how and when you receive what you pay for.

1. A fully digital service

Astro Ratan, operated by Astrocorp Techlab Private Limited, is a 100% digital service. We do not sell or ship any physical products, so no physical shipping, courier or delivery is involved, and there are no shipping charges.

2. How your service is delivered

Your access and readings are delivered digitally and instantly — inside WhatsApp (chat with Astro Ratan), on the web at astroratan.ai, and in the Astro Ratan AI app for Android from Google Play. One account works across all three. There is nothing to wait for in the post.

3. Delivery timeline

  • A one-time payment of ₹1 in India or $1 internationally starts your trial: 7 days or 10 questions, whichever comes first, counted from your first message. Nothing renews and nothing more is charged unless you choose a plan. Trial access is activated digitally as soon as that payment is confirmed.
  • Subscriptions (Starter, Essential or Premium) and question top-ups: activated immediately once the payment is confirmed by the provider that processed it — Razorpay for website and WhatsApp purchases, Google Play Billing for purchases inside the Android app — typically within a few seconds to a couple of minutes.
  • Reports & readings: generated on request and delivered digitally in the chat (as a PDF where applicable) or on your web dashboard, usually within minutes.

4. Where it is delivered

Delivery is to your registered WhatsApp number and/or your account on astroratan.ai and in the Android app, all of which share one account. Please ensure your phone number and details are correct so we can deliver your readings to the right place.

5. If something doesn't arrive

If your paid access or a paid reading is not delivered within a few minutes of a successful payment, please contact us right away — we will activate it or resolve it promptly. See also our Refund & Cancellation Policy for failed or duplicate payments.

6. Contact

Delivery questions? wecare@astroratan.ai or +91 79817 31616 (WhatsApp support) — Astrocorp Techlab Private Limited, Hyderabad, India.

Last updated: 17 September 2026 · Astrocorp Techlab Private Limited · See also our Refund & Cancellation Policy.